FAQ
1. What is Alto Agency?
Alto Agency is a Swiss digital communication agency specializing in branding, web design, influencer marketing, visual content, and social media strategy.
2. Who are your services for?
We support startups, SMEs, e-commerce brands, influencers, and growing businesses that want to stand out online, strengthen their digital presence, and connect with their audiences through powerful content.
3. What kind of projects do you handle?
Brand identity: logos, visual guidelines, cohesive design
Web design: landing pages, showcase websites, e-commerce
Visual content: photo, video, motion design
Social media: strategy, community management, paid campaigns
Influencer marketing: partnerships and campaign rollout
Digital consulting: audits, performance analysis, tailored advice
4. What is your work process?
Discovery: audit of your brand, goals, target audience
Strategy: defining a clear roadmap
Creation: design, visuals, and content production
Launch: publishing, deployment, or go-live
Analysis: performance tracking and optimization
5. How long does a project take?
Timelines vary depending on complexity:
Small projects (logo, post design): 1–2 weeks
Websites or full campaigns: 4–12 weeks
Ongoing services (community management, ads): monthly plans
6. How do you price your services?
Each project is unique. We offer:
A fixed package based on your needs
Or an hourly rate, depending on the scope
To get an estimate, reach out through the form or by email
7. How can I request a quote?
Fill out the form on our Info page with your needs
Or email us directly at info@altoagency.ch
We’ll get back to you within 48 hours for a deeper discussion.
8. Do you only work with Swiss clients?
We’re based in Zürich and mostly work in Switzerland,
but we also take on international projects remotely or with occasional travel across Europe.
9. Can you manage our social media daily?
Yes — we offer fully tailored community management solutions:
Content creation and scheduling
Community interaction and moderation
Regular reporting and optimizations
All adapted to your goals, channels, and budget.
10. Do you provide support after delivery?
Yes. We offer 30 days of post-project support to handle any adjustments or fixes.
You can also subscribe to ongoing maintenance or consulting for long-term collaboration.
11. What tools do you use?
We use industry-leading tools like WordPress, Shopify, Figma, Adobe Creative Cloud, Meta Ads, Google Analytics, and more.
12. Can I see your past work?
Of course! Check out our Portfolio page to explore recent and diverse projects, with insights into our creative process and results.
13. How do you ensure confidentiality?
All collaborations are covered by contracts and/or NDAs to protect your data, designs, and strategic plans.
14. What are your quality commitments?
Personalized client support with a dedicated contact
On-time delivery
Transparent pricing
Proactive performance tracking
15. Still have questions – how can I reach you?
Use the form on our Info page
Or email us at info@altoagency.ch
We’re happy to help!